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It’s Not Working | TaylorSense
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1. My sensor won’t connect

It’s Not Working You can tell if you are connected to a sensor on the My Guitars page. When your sensor is connected, it will display “Bluetooth Connected” in green text. When the sensor is disconnected, it will display “Bluetooth Not...

2. Why is my sensor’s data missing?

Sensor data in the Taylor Guitars App may be missing for the following reasons:   The device is currently not connected to the sensor. Once you enter back into Bluetooth range of the sensor, the data will upload to your device. If you do not have an internet...

3. Linking a sensor has failed

If you are trying to link a new sensor to your account and it keeps failing, it is typically caused by one of the following reasons:   A poor or dropped internet connection. Your device must be connected to the internet throughout the linking process. Afterward,...

4. How do I contact support?

Contacting Support for the TaylorSense Smart Battery Box:   The quickest way to contact support for the TaylorSense is through the App. Simply go to the My Guitars screen, then to the User menu and select Contact Support. You can now type in your question and we...